Privacy Policy for Mover Africa
Last updated: 26.01.2025
Mover Africa (“we”, “us”, “our”) is an online platform, www.moverafrica.com, that connects trucking businesses, truck owners, drivers, and customers (“Carriers”, “Drivers”, and “Shippers” respectively). We are committed to safeguarding your privacy and ensuring that your personal information is handled responsibly. This policy outlines how we collect, use, protect, and share your data.
1. Information We Collect
We collect the following types of information:
- Personal Information: Name, email address, phone number, and address.
- Business Information: Company name, registration details, VAT number, and operational specifics.
- Payment Details: Payment methods, including credit card or banking details for transactions.
- Usage Data: IP address, device information, and user activity on our platform.
- Communication: Any correspondence between platform users and Mover Africa.
2. How We Use Your Data
We process your data for:
- Account Management: To manage your profile and provide seamless platform services.
- Service Facilitation: Matching Shippers, Drivers, and Carriers for logistics needs.
- Payment Processing: Ensuring secure and transparent financial transactions.
- Platform Optimization: Enhancing user experience through analysis and updates.
- Legal Compliance: Adhering to laws and regulations.
3. Secure Payments
Mover Africa uses Stripe as its payment gateway, ensuring secure transactions under PCI DSS standards. Your payment information is encrypted and processed directly by Stripe. For details, refer to Stripe’s privacy policy.
4. Data Storage and Protection
We use industry-standard encryption and secure servers to store your information. Regular audits and updates ensure your data remains protected from unauthorized access.
5. Cookies and Tracking Technologies
Our website uses cookies to improve functionality, personalize your experience, and analyze user activity. You can manage cookie settings in your browser, though this may affect site performance.
6. Sharing Information
We do not sell or share your information with third parties except when required for service delivery or legal compliance. Limited data may be shared with trusted processors who adhere to strict confidentiality.
7. User Rights
You have the right to:
- Access your data and request a copy.
- Correct inaccuracies in your data.
- Delete your data, subject to legal retention requirements.
- Restrict or object to certain data uses.
For requests, contact us at [email protected].
8. Mobile Applications
Mover Africa’s mobile apps for Android and iOS provide the same services as the website, with identical data practices. Unused accounts are deactivated and personal data erased after 30 days upon request.
9. International Data Transfers
As a global platform, data may be transferred to secure locations outside of your country of residence. All transfers comply with international privacy standards.
10. Updates to This Policy
We reserve the right to update this policy periodically. Changes will be communicated on our website, with the “Last Updated” date reflecting updates.
11. Contact Us
For privacy-related queries, contact:
Mover Africa
Email: [email protected]
Phone: +27 (0)76613689
Website: www.moverafrica.com
